Verzendbeleid

Most items in the store are ready to ship. Ready to ship items will be mailed out within 3 business days. For items that are not ready to ship, information is provided in the description of said item. If an item doesn't ship in 3 days, it may have been out of stock & getting made. In this case, please allow an additional 2 days but we will do our best to make sure pieces go out in a timely manner.

Made to order items usually take 10-15 business days to get done and shipped out. Chains can take anywhere from 10-12 weeks depending on work volume. We may not be able to reach out to individual customers to let them know their order status but be rest assured that your piece is getting made & will be shipped as soon as it's done. Custom order shipping times will be determined by when the order is placed & how long it takes to create. All information will be communicated to you during the design process. Please reach out via email for specific processing time as this varies. Information will be sent to you but you can email info@didirosejewelry.com for specifics.

Buyer is responsible for any and all custom and import charges. I'm also not responsible for any delays this might cause in delivery to you.

All domestic orders (US only) ship free via USPS first class package. For expedited shipping, this is charged by location. Please select priority to see cost of shipping. All international orders ship via DHL or UPS. Options of standard or express shipping available. Tracking numbers will be provided for all packages shipped.

Please keep an eye on tracking information once received as we have no control over what happens to the package after we hand it over to the respective shippers.